The full charge takes up to 10 hours and the battery will last up to 25 days on a single charge, depending on the number of triggers and manipulations with the device.
- Plug in the charging cables audio jack, see detailed instructions here
- Use a regular USB phone charger or other similar charger
- Try using different USB chargers and wall sockets
- Try restarting the device: Go to the right-hand menu > Devices > Select the device > Restart