Solar panel is expected to be connected to the device constantly and it does not charge the device fully to 100%.
Installation instructions
- Plug in the charging cables audio jack, see detailed instructions here
- The protective film needs to be removed from the solar panel
- The panel has to be attached to the window glass facing outdoors
- The panel does not work or has limited effectiveness with the following types of windows
- Frosted glass windows
- Windows with spectrally selective glazing
- Windows with tinted, coated or reflective glasses
- Triple pane windows
- Make sure that the solar panel is fully open to the sunlight and that it is not covered even partly by physical items or that it is not partly covered by shadow (for example shadows might be caused by nearby buildings or trees)
- Check the Charging Level. In the Smart Shades app > Device Settings > Troubleshooting > Charging Level. The Charging Level changes according to the light entering the panel. Move the panel to find the best position for it
- Make sure that you have the latest firmware installed to see this option in the settings. See Checking for Firmware Updates.
- Check the Charging Level. In the Smart Shades app > Device Settings > Troubleshooting > Charging Level. The Charging Level changes according to the light entering the panel. Move the panel to find the best position for it
- The panel may have limited effectiveness if attached to the windows facing north
- The panel may have limited effectiveness during certain seasons in certain geographical locations
- Use USB charger during these periods
Troubleshooting
- Try Restarting the Device
- Try checking the Charging Level. In the Smart Shades app > Device Settings > Troubleshooting > Charging Level. The Charging Level changes according to the light entering the panel. Move the panel to find the best position for it
- Make sure that you have the latest firmware installed to see this option in the settings. See Checking for Firmware Updates.